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Question

Gainsight PX MadCap Integration

  • April 9, 2021
  • 4 replies
  • 111 views

Is there any way to push slider content from a single-source Help authoring tool, such as Madcap Flare?

4 replies

dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • April 20, 2021

I don’t believe this is supported. @skalle do you know for sure?


skalle
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  • Gainsight Employee ⭐️
  • April 20, 2021

We don't have any such integration. But @Redgineer can you elaborate on the ask here please.

Customers can always copy/paste html/css from other platforms. What is the way you believe the integration should work?


sai_ram
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  • Expert ⭐️⭐️
  • May 3, 2021

@Redgineer need your inputs here.


  • Author
  • Contributor ⭐️
  • May 3, 2021

Copy Paste is a maintenance nightmare. I would like to be able to integrate an online help site in the same way that Zendesk is integratable.