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Question

KBOT Article Card vs Default View

  • March 14, 2023
  • 3 replies
  • 57 views

Gainsight2022

We are seeking to assure our Guide Engagements are the main focus for learning content in our KBOT.

The font on the engagements is much smaller and less noticeable than some of the articles we add. In this screenshot, the top 2 are engagements, the 3rd is an article I built in Gainsight (default view) and the highlighted articles are also in Default view but are articles linking out to content. These appear much larger and there is no difference between default and card view.

Is there a way to standardize the way our content displays? 

 

3 replies

anirbandutta
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  • Expert ⭐️
  • March 15, 2023

Drawing your attention on this @aharkut 


aharkut
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  • Gainsight Employee ⭐️
  • March 27, 2023

Hi Susan (@Gainsight2022 ) for every type of content you are looking to be able to add different font sizes and formatting?
 


Gainsight2022
  • Author
  • Contributor ⭐️⭐️
  • March 27, 2023

Hi @aharkut  Yes, that would be ideal.