Question

KC and Articles using JS

  • 23 August 2023
  • 2 replies
  • 30 views

Userlevel 1

Hi,

 

I'm trying to create an KC article as card that invokes a chat bot.  Any recommendation on how to do this? I dont know what to use hyperlinks as the experience is not great. We have tried doing onclick event, but it appears this is stripped out from the KC article.

 

 


2 replies

Userlevel 5
Badge +1

Hi @MikeMoreno
Not sure if this would help but @dileepnalla has shared an article triggering chatbot in PX using Weblink option in KC bot which supports JS.

 

Userlevel 1

Thanks, thats is what we will use, however the JS link uses an odd icon, that implies the link is CODE, which is a bit weird from an end user perspective. Why does it matter that its a JS Link? Also interms of visual styles its a bit boring and not very impactful or allow us to style it.  Hence I was hoping we could use an article, as that can be styled/hacked to look better.

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