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This week's webinar session covers: 

  • An overview of customer onboarding.
  • How to build a customer onboarding strategy. 
  • A demo session on configuring your KC Bot and measuring the impact of your onboarding process. 

 

Use the following links to view the webinar recording and deck + take-home activity on slide #25.

 

Here are a few supporting resources you can reference for additional customer onboarding tips: 

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