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sabine
Contributor ⭐️
Feb 8, 2022 10:07 AM UTC
Question

Semantic Differential as a Scale in Surveys

Some popular questionnaires like the “User Experience Questionnaire (UEQ)” use a semantic differential as a survey scale, see the image below.

It would be very helpful to use this type of scale in PX surveys in order to profit from available benchmarks and to keep the survey short. Thank you!

 

4 replies

Sruthimalla
Gainsight Employee ⭐️⭐️
Feb 8, 2022 1:30 PM UTC

@Chandu , Seems like a good one!

 

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Sruthi Malla , Principal strategist Digital CS , Gainsight
Gainsight Employee ⭐️
Feb 8, 2022 5:36 PM UTC

Interesting question here for your consideration @aharkut  

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aharkut
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Feb 9, 2022 4:03 AM UTC

Thank you @sabine , we will add this to our list of new question types that can be introduced in survey engagements.

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dstokowski
Gainsight Employee ⭐️⭐️
Aug 11, 2022 8:13 PM UTC

@Sudipta Chowdhury 

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