Hello, is there a way to config the user preference using the javascript sdk (ie. aptrinsic(…) ) instead of the rest api (https://support.gainsight.com/PX/Instrument_Your_Product/User_Preferences_for_Tracking_and_Engagement) ?
Similar to:
aptrinsic('config', 'enableTag', false)but instead of opt-out everything, we want to be able to set individual user preference model, ie. trackUsage=false, productUpdate=true, guidedTours=true.. etc
Best answer by link_black
Thank you for posting to PX Community
We have had other customers recently ask for this capability too, but currently our PX product team does not intend to support setting/updating PX User preferences via our PX Javascript Web API due to security, performance, and reliability concerns.
+2Thank you for posting to PX Community
We have had other customers recently ask for this capability too, but currently our PX product team does not intend to support setting/updating PX User preferences via our PX Javascript Web API due to security, performance, and reliability concerns.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.