Hi! I could use some help troubleshooting. I’m working on my first PX email engagement and when I use the “Test Send” button on the “Content” tab of my engagement, I’m not receiving the test email. It successfully pulls in the right senders and recipients, however, we’re still waiting 10 minutes later for the email to arrive. Is there anything in a configuration somewhere else that I could double check?
Thanks in advance!
Hi
Hello Cynthian,
can you confirm if there are any other program schedule running at the same time you tested this?
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
