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lesliediephuis
Contributor ⭐️⭐️⭐️
June 18, 2019
Question

Tip of the Week: Setting the Default Token Value in Gainsight PX

  • June 18, 2019
  • 1 reply
  • 109 views
Did you know you can set a default token value when creating an in-app engagement? If for some reason your token does not find the value it will revert to the default value provided after the pipe ("|") symbol. In the example below if First Name doesn't exist it will say "Welcome Friend!"



    1 reply

    harshibanka
    Gainsight Employee ⭐️⭐️
    June 18, 2019
    super cool tip! thanks for sharing Leslie!

    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist