Skip to main content
Question

Tip of the Week: Setting the Default Token Value in Gainsight PX

  • June 18, 2019
  • 1 reply
  • 94 views

lesliediephuis
Forum|alt.badge.img
Did you know you can set a default token value when creating an in-app engagement? If for some reason your token does not find the value it will revert to the default value provided after the pipe ("|") symbol. In the example below if First Name doesn't exist it will say "Welcome Friend!"



1 reply

harshibanka
Forum|alt.badge.img+2
  • Gainsight Employee ⭐️⭐️
  • June 18, 2019
super cool tip! thanks for sharing Leslie!