Did you know you can set a default token value when creating an in-app engagement? If for some reason your token does not find the value it will revert to the default value provided after the pipe ("|") symbol. In the example below if First Name doesn't exist it will say "Welcome Friend!"
Page 1 / 1
super cool tip! thanks for sharing Leslie!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.