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Simarpreet Singh
Contributor ⭐️⭐️
July 6, 2023
Solved

Track usage of mobile browser

  • July 6, 2023
  • 2 replies
  • 112 views

We have recently made changes to our website and made it mobile browser friendly. Is there any way for me to track mobile browser usage?

    Best answer by Surendra

    Hey @Simarpreet Singh 

    You can see utilization from query builder, by using below rule to access amount of traffic coming from each device type. With this you can see number of sessions that are happening on each device type.

    You can also view the usage by using features filter and group by device type, platform type or version as well. With this you can see amount of features being used by each device type.

    Does this answer your question?

    2 replies

    Surendra
    SurendraAnswer
    Gainsight Employee ⭐️⭐️
    July 6, 2023

    Hey @Simarpreet Singh 

    You can see utilization from query builder, by using below rule to access amount of traffic coming from each device type. With this you can see number of sessions that are happening on each device type.

    You can also view the usage by using features filter and group by device type, platform type or version as well. With this you can see amount of features being used by each device type.

    Does this answer your question?

      Simarpreet SinghAuthor
      Contributor ⭐️⭐️
      July 6, 2023

      Hi @Surendra, thank you for helping me resolve my query so quickly! I can now see device usage when I group by device.
       
      Although I found this bug -

      When using the following filter: "Where Device in mobile", I get 0 events. When only using “Group by device” I can see events for desktop, mobile, and tablet. Device filtering doesn’t work, but that’s alright since there are only 3 device types for me to see.

      Once again, thanks for the help.
      ​

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