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✋ 😊 Help Needed 🤚 😊 

 

Hello Gainsight Family!

 

Do you ever experience frustrating moments in Gainsight CS, PX, CC, or CE? Well, we want to hear from you!! 

 

We are always looking to improve our products and provide a better user experience. In an effort to do this, we need YOUR help!

 

🎥We are looking for short 30-second videos that capture frustrating or broken experiences for our end users and admins. While we have community posts, there is something about also seeing a video that captures that moment that makes it memorable, powerful and easier to explain to downstream teams. 

 

➡Please encourage your teams to upload their videos HERE ⬅

 

OR

➡Email us at  uxfeedback@gainsight.com ⬅

 

To show our gratitude, we will hold a $200 Amazon Gift Card raffle between all respondents who post a video. 

➡These submissions will run through End of April where we will draw a winner!!⬅

📣You get one raffle ticket per video, so posting more videos will increase your chances of winning!📣

 

 

Thank you for your support!

FAQ:

 

  1. Q: When will this raffle be complete?  A: End of April
  2. Q: Will Gainsight hold another raffle?  A: TBD - We want to see how effective this one is and are open to doing more in the future! 
  3. Q: Why are the comments turned off?  A: This is in an effort to ensure that no one accidentally adds any sensitive links/recordings to this post and we want to ensure we funnel everything through the form provided.  
  4. Q: What if my company doesn’t allow Google Forms? Please send an email to uxfeedback@gainsight.com

 

Please DM me if you have any further questions 😎

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