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Idan
Contributor ⭐️⭐️⭐️
Nov 25, 2021 10:57 AM UTC
Solved

An issue with connecting to Zapier.

I would like to solve the issue I’m experiencing of not being able to access our API key. When I click to copy the API key, nothing happens. In Inside’s example in their help guide, I see that the API key is blurry but it is there.

 

Can you please assist? 

 

Happy Thanksgiving!

 

 

Answer
Nov 25, 2021 1:14 PM UTC

The image you show is from Zapier. You need to paste your API key there from Control. You’ll find your key under Control > Integrations > API. If you haven’t setup a OAuth client, add one for Zapier and record your Client ID and secret. If you have, but haven’t forgotten these values, you’ll need to recreate and reauthorize Zapier. 

3 replies

Answer
Nov 25, 2021 1:14 PM UTC

The image you show is from Zapier. You need to paste your API key there from Control. You’ll find your key under Control > Integrations > API. If you haven’t setup a OAuth client, add one for Zapier and record your Client ID and secret. If you have, but haven’t forgotten these values, you’ll need to recreate and reauthorize Zapier. 

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Idan
IdanAuthor
Contributor ⭐️⭐️⭐️
Nov 25, 2021 1:23 PM UTC

Hey Scott! Thank you for the quick answer! 

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Nov 25, 2021 1:26 PM UTC

No problem. If that doesn’t resolve it, then on the page you showed in the screenshot select the Revoke button and setup the integration again, and reauthorize Zapier. 

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