Anyone else facing this delay when you change Idea status and multiple comments of updated status?

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Taking 3-4 seconds for the Status to get in effect after selecting from the dropdown

That results sometimes in selecting another incorrect option while the attribution is happening behind the scenes.

After the Status change takes effect… the Status update comment (I find it helpful), is repeated

tom.shaddockAnswer

Gainsight Employee ⭐️⭐️

Hi @anirbandutta looks like converted ideas (from V1 to V2) are performing slower than normal content types, we’ve got an investigation ticket open here to look into improving this. Once there’s some progress on it we’ll reach out and let you know - hope thats ok 🙂

anirbanduttaAuthor

Expert ⭐️

Just thinking if the multi-status posting may be because I’m hovering (but not clicking) some of the other status items in my impatience, but even then it shouldn’t happen?

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tom.shaddockAnswer

Gainsight Employee ⭐️⭐️

Hi @anirbandutta looks like converted ideas (from V1 to V2) are performing slower than normal content types, we’ve got an investigation ticket open here to look into improving this. Once there’s some progress on it we’ll reach out and let you know - hope thats ok 🙂

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anirbanduttaAuthor

Expert ⭐️

Thank you @tom.shaddock

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anirbanduttaAuthor

Expert ⭐️

@tom.shaddock … just pinging back if we could figure out a fix for superfluous Idea status update posts for older Ideas? It shouldn’t be a big deal but becomes unnecessarily magnified to become one.

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