Hello GainSight Community,
We're seeking advice on efficiently transferring our monthly newsletter template from GainSight Journey Orchestrator to the InSided Community Forum while maintaining its formatting. Our current attempts have been unsuccessful:
-
Sending a test email and saving as PDF: This method includes unwanted header information and page breaks.
-
Copying HTML source code from GS JO and pasting into forum post using the "Code" option: This displays the raw code instead of rendering the formatted content.
We're looking for a solution that:
- Preserves the email template's formatting
- Excludes email-specific elements (e.g., to/from headers)
- Avoids unnecessary page breaks
- Renders correctly in the forum post
Has anyone successfully tackled this challenge? We'd greatly appreciate any insights, tips, or alternative approaches you can share.
Thank you in advance for your help!
