I’d like newer KB articles to appear at the top, rather than the bottom. Is this something I can change as a default setting?
*I realize I can drag the new topics to the top, but I’d love a default setting.
Can I change the default order of KB articles?
+1+1Answer to this is no, but anyone wanting to be able to change the default sorting order of KBAs, should vote here -
+8Thanks for sharing this here - it must have slipped my mind to get back to you on this! :( I like the idea and I am happy to see it already got some votes! :) The product team will get back to this once they review it.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.