I’d like newer KB articles to appear at the top, rather than the bottom. Is this something I can change as a default setting?
*I realize I can drag the new topics to the top, but I’d love a default setting.
I’d like newer KB articles to appear at the top, rather than the bottom. Is this something I can change as a default setting?
*I realize I can drag the new topics to the top, but I’d love a default setting.
Answer to this is no, but anyone wanting to be able to change the default sorting order of KBAs, should vote here -
Thanks for sharing this here - it must have slipped my mind to get back to you on this! I like the idea and I am happy to see it already got some votes! The product team will get back to this once they review it.
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