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sarahmasterton-brown
Helper ⭐️
Jul 31, 2023 2:04 PM UTC
Solved

Change a Product Update to an Article?

Is it possible to change Product Updates to articles?
Some of our content has been created in the wrong place and I’ve just realised 4 weeks after the fact. I need them to appear in a sub-category but can’t. Can I change them over to articles so that i can do this? Thanks

security_lion
Helper ⭐️⭐️
Jul 31, 2023 4:48 PM UTC

Hey @sarahmasterton-brown, short answers is no. You’re not alone, there’s a couple of other folks who would like this to be possible,

It’s not possible to go from Product Update to Article, though you can go from Article to Product Update, or Question to Conversation.

 

 

2 replies

security_lion
Helper ⭐️⭐️
Jul 31, 2023 4:48 PM UTC

Hey @sarahmasterton-brown, short answers is no. You’re not alone, there’s a couple of other folks who would like this to be possible,

It’s not possible to go from Product Update to Article, though you can go from Article to Product Update, or Question to Conversation.

 

 

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sarahmasterton-brown
Helper ⭐️
Jul 31, 2023 6:39 PM UTC

Thanks @security_lion  Shame. Thankfully none of the product updates have had comments added to them. Will start again.
I have added my vote to the associated idea

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