Hi!

This is a quick change that you can do fairly easily. Simply head into Control > Integrations > Embeddable Widget Customization and then edit Trigger Settings > Trigger Text to your liking, such as Need more help? or anything else of your choice. Don’t forget to save!

If you’re looking for more options, there’s also an article that goes into more detail.

I included the embeddable widget on my Zendesk Site and for some reason it is not showing up.

I have inspected the code of the page and was able to find it, but when I tried to surface it on my webpage nothing shows up.

Has anyone else had this issue?

@Blastoise186 I have a feeling you may know the answer to this.

Hiya @anthony.hopkins !

I’m really sorry for the very late reply. I didn’t get the email notification about this thread at the time for some reason and I’ve only just spotted this now after reviewing the open questions. Did you still need help with this?

If so, please can you fill out your Profile for me and provide a link to your community in there for me? I can try to take a look but I’ll need to know where to go first.

Thanks