Skip to main content
Jef Vanlaer
Helper ⭐️⭐️⭐️
Apr 26, 2024 1:07 PM UTC
Solved

Deduct points from user

Is there a way to deduct points from a user, for example when they have created duplicate topics (of which one is removed later) and hence got double points?

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
Apr 26, 2024 1:32 PM UTC

The answer is mostly “no.”

There are exceptions around likes and answers: the points awarded for receiving a like or having a reply marked as the answer are removed when the the like is undone or answer unmarked.

I’m 95% sure that’s not the case for points awarded for creating topics or replies (deleting the topic/reply does not undo the points.)

Unfortunately, there’s no way via administration (nor via the API) to deduct points. I’ve asked a few times and recently requested Support to undo some points mistakenly assigned via the API; I was told there isn’t really a way to do this and that it might be possible via back end engineering, but it’d take quite some time. 

FYI: I am no longer active in this community

2 replies

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
Apr 26, 2024 1:32 PM UTC

The answer is mostly “no.”

There are exceptions around likes and answers: the points awarded for receiving a like or having a reply marked as the answer are removed when the the like is undone or answer unmarked.

I’m 95% sure that’s not the case for points awarded for creating topics or replies (deleting the topic/reply does not undo the points.)

Unfortunately, there’s no way via administration (nor via the API) to deduct points. I’ve asked a few times and recently requested Support to undo some points mistakenly assigned via the API; I was told there isn’t really a way to do this and that it might be possible via back end engineering, but it’d take quite some time. 

Translate
FYI: I am no longer active in this community
Jef Vanlaer
Helper ⭐️⭐️⭐️
Apr 26, 2024 1:36 PM UTC

Created a new Idea: 

 

Translate