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Question

Default Session Timeout

  • March 15, 2024
  • 1 reply
  • 71 views

I am reaching out to obtain information regarding changing the default session timeout from what I understand is 48 hours to a requested 30 minutes.  If you could please confirm that the default can update from 48 to 30 min and if we will need to submit a support ticket to complete this configuration change?  

Thank you for your assistance,

 

Daryl Ard

 

1 reply

Zach B
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  • Gainsight Employee ⭐️
  • March 19, 2024

Hi @darylard we sure can update that session timeout for you, but it does need to be done on our end. I’ll reach out to you privately to confirm the change.