Solved
Deleting of account
How can a user delete an account from the community if they request so?
Hi!
We do not offer an option for the user to delete him/herself (e.g. via the user profile settings), because a user might confuse it with deleting the account from your company database.
A user can only be deleted by a Moderator in the control environment, this is explained here.
There is also an option to delete a user via our api. So e.g. you could create a feature which allows your support team to delete the community account when a user asks this to your support team.
Hope that helps.
Cheers,
Julian
We do not offer an option for the user to delete him/herself (e.g. via the user profile settings), because a user might confuse it with deleting the account from your company database.
A user can only be deleted by a Moderator in the control environment, this is explained here.
There is also an option to delete a user via our api. So e.g. you could create a feature which allows your support team to delete the community account when a user asks this to your support team.
Hope that helps.
Cheers,
Julian
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