Where in Control can we edit the default system error messaging that is shown when a user attempts to visit a restricted category / content?
E.g., this is the messaging a user would see if they are unauthenticated or do not have sufficient entitlements to access the content / category.
Thanks!
Hi & welcome to our community! :)
Normally you can change all text strings by activating the “phrases mode” while being logged in in the frontend. But of course pages like these are hard to reach when you are logged in (as admin), so you can always also manually add them in the Control environment.
You can actually find not just where to add this information exactly, but also the codes that you will need to enter in order to change the right phrase in this guide:
You are probably looking for the Error 403 page. If you should have questions, just let me know and I will be happy to help you further.
Thanks for the quick reply, Julian, and the welcome!
We’ll let you know if any follow-up questions.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
