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I’ve been piloting a community newsletter via the Email Campaigns feature for the past 4 weeks. In looking through my metrics, the recipients that show in my Click-through rate metrics are never included in my Open rate metrics. 

But… you have to open the email to click one of the links. 

Is this intentional or is it a bug? 

Based on the definitions in the tooltips and documentation, and my past experience with similar email metrics, I had assumed these metrics were like a funnel, rather than separate categories for recipient actions. 

Hey ​@DannyPancratz - that’s interesting and strange.  I tried to replicate but I can immediately see that in our community members included in the Open rate list are also included in the Click-through list.  Let me dig some more for you.


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