Hi there! I have a quick question regarding badges. I went to control > gamification > ranks and added a leaf icon for our employee badges then clicked rebuild but employee badges are not showing on the front end of the community. Am I missing anything?
Things I would check for:
I had this issue previously and I believe the problem was some users had ranks outside of regular employee. I had to update the images there as well. I had a video from support but it’s expired.
We currently have only two users in the community and I am testing it on myself (I do meet all the criteria) and don’t see it at all.
And the icon I should be seeing is a bright green leaf.
We currently have only two users in the community and I am testing it on myself (I do meet all the criteria) and don’t see it at all.
And the icon I should be seeing is a bright green leaf.
Based on this screenshot it looks like your rank is “Community Manager”
Is the rank icon set for the “Community Manager” rank, or for a rank called “Employee”?
This did the trick!! Thanks again everyone 
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