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Question

Employee Roles

  • 12 July 2024
  • 2 replies
  • 33 views

Hello there-

Getting ready to launch the community next week and I’ve gotten a few employees to register for the community. When I go to assign them Employee under this section 

I then get a pop saying “You’ve exceeded your seat limit”. I’m not trying to give them admin access nor access to control, I just want to label them as an employee so they get our company logo as the icon in the community. Any thoughts?

2 replies

Userlevel 6
Badge +4

Hi @baraica - are you still having this problem?  I had a little peek in your community and it looks like all your users have the Employee custom role assigned.  Let me know if you’re still having issues and I’ll be happy to take a look.  :)

Hi there- yes! I’m good to go. Thanks!

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