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mdellarocco
mdellarocco
Contributor ⭐️⭐️
Apr 10, 2023 10:18 PM UTC
Solved

Error message: Category with id "20" does not exist

I am trying to start a new conversation in one of my groups and I am unable to do so because after I click submit I receive an error message that says: Category with id "20" does not exist

 

Has anyone had this experience before and might know how I can get past this error?  

ravi.kurma
ravi.kurmaAnswer
Helper ⭐️⭐️⭐️
Apr 10, 2023 11:12 PM UTC

Hi @mdellarocco!

Sorry to hear you ran into this issue - I ran a sync on our side and this should resolve the issue. Let me know if its been resolved!

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2 replies

ravi.kurma
ravi.kurmaAnswer
Helper ⭐️⭐️⭐️
Apr 10, 2023 11:12 PM UTC

Hi @mdellarocco!

Sorry to hear you ran into this issue - I ran a sync on our side and this should resolve the issue. Let me know if its been resolved!

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mdellarocco
mdellaroccoAuthor
Contributor ⭐️⭐️
Apr 10, 2023 11:18 PM UTC

That worked, thanks for your help!

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