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bjoern_schulze
bjoern_schulze
Helper ⭐️⭐️⭐️
Nov 6, 2020 2:12 PM UTC
Question

Flag topic: How to change the error message phrase

 

When users report content, they need to insert a message (is it new that the message is mandatory?). If they don’t put in text, then the above message appears.

I’d like to translate / change the phrases “Your report couldn’t be submitted. Please try again.” and “Text darf nicht leer sein” but I can’t find the phrases in Control.

4 replies

Julian
Julian
Gainsight Employee ⭐️⭐️⭐️
Nov 13, 2020 1:59 PM UTC

HI Bjoern,

I was first unable to find this myself, however sometimes the right solution can sit right in front of your face. :D The correct codes you have to enter are:


Module: Forum

Key: Your report couldn't be submitted. Please try it again.

 

This should work, please let me know if not!

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I follow my nose, it always knows
    Julian
    Julian
    Gainsight Employee ⭐️⭐️⭐️
    Nov 13, 2020 2:10 PM UTC

    When users report content, they need to insert a message (is it new that the message is mandatory?).

    I think that field always has been mandatory, but I could be wrong. I don't recall any changes to this in the past 12 months at least...

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    I follow my nose, it always knows
      bjoern_schulze
      bjoern_schulzeAuthor
      Helper ⭐️⭐️⭐️
      Nov 16, 2020 12:42 PM UTC

      Thanks @Julian, it worked for the title “Your report couldn't be submitted. Please try it again.”. I would also like to change the phrase for the following: “Text darf nicht leer sein”, can you also help me out here?

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      Julian
      Julian
      Gainsight Employee ⭐️⭐️⭐️
      Nov 16, 2020 1:08 PM UTC

      I have found a phrase, but it is not really what I expected:

      You can change “Text”, but for “darf nicht leer sein”, the phrase does not seem to apply...

      Maybe it will help you already though, you can change it to “Feld” or something else:

      Module: Forum

      Key: Text

       

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      I follow my nose, it always knows
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