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Cathleen
Contributor ⭐️⭐️
Dec 13, 2022 12:06 PM UTC
Solved

forward events in Outlook calendar

Hi,

our customers use the Microsoft Suite and therefore also Outlook calendar.
We would therefore not like to take over the events in the Google calendar via iCal, but need the opportunity to save the appointments in an Outlook calendar.
Is that already possible?

Thx, Cathleen

olimarrio
olimarrioAnswer
Gainsight Employee ⭐️
Dec 14, 2022 9:52 AM UTC

I’ve just been informed it’s scoped to also support Outlook Calendar and Apple Calendar with the coming improvements 😁

10 replies

olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Dec 14, 2022 9:42 AM UTC

Hi Cathleen 👋,

Unfortunately that’s not currently possible but it’s a very valid feature request. I can see you’ve already voted on the existing idea to add this functionality for Outlook users:

 

 

I’ll check internally with our Product team to see if this can be fit in with the upcoming improvements to the Event module.

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Cathleen
CathleenAuthor
Contributor ⭐️⭐️
Dec 14, 2022 9:45 AM UTC

Hi @olimarrio 
thank you for the response!
We would be very happy if this would be possible with the event module in the future.
Using Microsoft 365 is standard for business purposes, becaucse the data security is better.

Best regards,
Cathleen

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olimarrio
Gainsight Employee ⭐️
olimarrioAnswer
Gainsight Employee ⭐️
Dec 14, 2022 9:52 AM UTC

I’ve just been informed it’s scoped to also support Outlook Calendar and Apple Calendar with the coming improvements 😁

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Cathleen
CathleenAuthor
Contributor ⭐️⭐️
Dec 14, 2022 9:54 AM UTC

That's perfect, thank you!
@olimarrio  can you give us a timeline of when we can expect it?

 

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olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Dec 14, 2022 10:44 AM UTC

Our engineering team’s favourite question 😅

It’s a tricky one to answer as priorities can shift and there are a lot of other improvements scheduled alongside this, so I don’t want to make a promise here that we cannot keep. The conservative answer is H1 next year but we will of course do our best to get this released as soon as we can!

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sarahmasterton-brown
Helper ⭐️
Jun 21, 2023 2:02 PM UTC

I’ve just been informed it’s scoped to also support Outlook Calendar and Apple Calendar with the coming improvements 😁

Hi @olimarrio  Any news on this feature being available. I’m about to start adding lots more events to my community and this would certainly help.
Thanks

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Every day is a school day
olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Jun 27, 2023 9:27 AM UTC

I’ve just been informed it’s scoped to also support Outlook Calendar and Apple Calendar with the coming improvements 😁

Hi @olimarrio  Any news on this feature being available. I’m about to start adding lots more events to my community and this would certainly help.
Thanks

 

Hi @sarahmasterton-brown 👋,

This is still in scope for the upcoming Events module improvements. Unfortunately, these improvements have been delayed slightly as we hit a few issues with our Email Campaigns functionality. Once Email Campaigns have been connected to the Segments functionality, we’ll then be starting the improvements to Events, so this feature is still on the near-term roadmap.

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sarahmasterton-brown
Helper ⭐️
Jun 27, 2023 3:03 PM UTC

I’ve just been informed it’s scoped to also support Outlook Calendar and Apple Calendar with the coming improvements 😁

Hi @olimarrio  Any news on this feature being available. I’m about to start adding lots more events to my community and this would certainly help.
Thanks

 

Hi @sarahmasterton-brown 👋,

This is still in scope for the upcoming Events module improvements. Unfortunately, these improvements have been delayed slightly as we hit a few issues with our Email Campaigns functionality. Once Email Campaigns have been connected to the Segments functionality, we’ll then be starting the improvements to Events, so this feature is still on the near-term roadmap.

Thanks for the honest open response @olimarrio In the meantime, I’m asking my members to register directly in Zoom and they can then receive the Outlook invite that way.

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Every day is a school day
Eva
Helper ⭐️
Dec 21, 2023 12:38 PM UTC

Hi @olimarrio ,

do you have an update on this feature? We are using MS Outlook, too. And we are planning to create more and more events in our community. Thanks!

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olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Jan 2, 2024 12:36 PM UTC

Hi @Eva 👋,

Yes this is still on the roadmap. Unfortunately the Events improvements we had planned last year had to be reprioritised but these are now currently being worked on by our Product and Engineering teams so you’ll see Outlook calendar functionality in the coming months. 

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