Skip to main content
revote
VIP ⭐️⭐️⭐️⭐️⭐️
Apr 26, 2024 7:48 AM UTC

Gainsight community platform and plans to improve accessibility

Web accessibility is one of the key factors for us, for the upcoming months and years. Gainsight community platform is in pretty good shape and it is good of course, but I would like to know is there any plans you can share with us? What improvements you are going to build here? 😊

We are going to perform auditing but we havent done it yet so I cant share any wishlist or so 😀

9 replies

Sebastian
Helper ⭐️⭐️⭐️
Apr 26, 2024 8:32 AM UTC

@revote As a matter of fact, we’re currently working on making our platform more accessible and compliant with the WCAG standards. We expect to see this come to fruition over the coming months, and will dedicate a product update to it once we’re ready!

Translate
revote
revoteAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
Apr 26, 2024 9:12 AM UTC

Thanks, really nice to hear @Sebastian. I am looking forward!

Translate
Suvi Lehtovaara
Helper ⭐️⭐️
Sep 12, 2024 12:38 PM UTC

Any news on accessibility 😊? @Sebastian @Kenneth R 

Translate
https://yhteiso.elisa.fi/
revote
revoteAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
Sep 12, 2024 1:02 PM UTC

Any news on accessibility 😊? @Sebastian @Kenneth R 

Yeah, I am eager to hear as well. Our audit is now ready, there are roughly 20-25 PP slides about the things to fix 😀

Translate
roopeg
Contributor ⭐️⭐️
Nov 22, 2024 8:23 AM UTC

So there seems to be Open Beta about accessibility available in Control. Anyone know what this is about, what does it do?

 

Translate
revote
revoteAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
Nov 22, 2024 8:28 AM UTC

So there seems to be Open Beta about accessibility available in Control. Anyone know what this is about, what does it do?

 

Oh, I didnt spot this yet. Thanks for the tip!

Translate
Kenneth R
Expert ⭐️⭐️
Nov 25, 2024 2:50 PM UTC

Hi everyone, we also just published a new article with some details on the accessibility features that are coming in the next few months (more to come on this!):

 

Translate
BradleyOVO
Contributor ⭐️⭐️⭐️⭐️
Jan 16, 2025 1:17 PM UTC

So there seems to be Open Beta about accessibility available in Control. Anyone know what this is about, what does it do?

 

Hi all,

 

I’d like to also ask what accessibility functions are available by turning this on via control?

 

Thanks,

Translate
I'm not lazy, I'm just in energy saving mode!
olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Jan 17, 2025 3:55 PM UTC

Hi ​@BradleyOVO 👋,

Not a lot as of now, some very minor changes updating h3 and h4 headers to h2. We’ll be using these toggles to ensure Community Managers can make sure there are no side effects with existing custom styling rules as we implement the accessibility improvements that ​@Kenneth R linked above.

Translate