I think it isnt possible.
And I am glad it isnt - if you think about user point of view, it would be horrible user experience to force people to register / login just to be able read the answer.
If I have a problem and I use Google to find help, when I find interesting content (answers in this case), login is the last thing I would do. Least I should know is the answer actual answer for me. But still, it takes a lot to login in these situations.
@revote - I’m on the fence. I get what you’re saying because it’s annoying for an end user to find gated content on the internet. But anyone who uses our product is a customer or partner, so they’ve all been introduced to the community and hopefully have (or won’t mind getting) an account.
I just hate that google searches won’t send as many people to the community.
Thanks, it explains a bit. Hmm. Hmm. I keep thinking about is there any other ways to do this.
As a Head of Community I totally understand that you want all the traffic to the community. But hiding the answers isnt the solution though.
I’m generally an advocate for everything being open - knowledge base, release notes, forum, etc. - but I’m somewhat alone in that in my current role. So trying to work the best situation within the parameters.
I want to add that I didn´t ment to be rude or anything This is how it is.
I believe what you are trying to achieve is called cloaking in SEO. You are trying to deceive search engines by showing them content a real user (without logging in) can’t access. This is a violation of webmaster guidelines and, if implemented, will ultimately lead to penalties and significant drop in SEO rankings. I would advice you not to do it.
I believe I’ve seen forums where you could see the question in google, but had to login to see the answer. Am I dreaming? Or is this possible? If so, anyone know how?
I think I know what you mean. The gainsight / inSided platform doesn’t have that functionality, where you can have different reading permissions for the topic post (everyone can read) and the comments below (only logged-in users can read). So I’m afraid it’s not possible to do it in a direct way.
A possible workaround, but maybe not suitable for your case, could be to create public landing pages for the categories / topics you want to “tease” (which will be findable on search engines). On that public landing page you can link to the restricted categories / topics, which only logged-in users can access.
@Kgastaldo take a look of this: