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Hi, 

Is it possible to hide the number of replies against a user when they are posting? i.e. the count highlighted below:

 

 

I’ve read you can do this using the phrases, but I’m not sure which phrase and how. I’m assuming it is one of the below?

Thank you!

Ellie

Interesting. Hmm, should I do the same to our community. Hmm.

Anyways, I am looking forward to read the instructions.


I’d be interested to know why you’d want to highlight this piece of social proof?

That said, if you’d want to, I suggest you look into a snippet of custom CSS.

Something like this:
.post__user__meta ul.text--meta li:nth-child(3) {

display: none;

}


I’d be interested to know why you’d want to highlight this piece of social proof?

That said, if you’d want to, I suggest you look into a snippet of custom CSS.

Something like this:
.post__user__meta ul.text--meta li:nth-child(3) { display: none; }

 

Following our Community beta, we got a lot of feedback that it was confusing for some users. They saw x number of replies and thought it was referring to the number of replies on the topic, not the number of replies the user had made. 


 

I’d be interested to know why you’d want to highlight this piece of social proof?

Following our Community beta, we got a lot of feedback that it was confusing for some users. They saw x number of replies and thought it was referring to the number of replies on the topic, not the number of replies the user had made.

We havent got feedback but I can imagine it is confusing. And it is in place where you see it easily, you can say it is in pretty important place so you can assume this info is important for me (as a reader). But actually it isnt important info.

Can you move it to another place?


 

I’d be interested to know why you’d want to highlight this piece of social proof?

That said, if you’d want to, I suggest you look into a snippet of custom CSS.

Something like this:
.post__user__meta ul.text--meta li:nth-child(3) { display: none; }

 

Hi,

We have entered this custom css (thank you) though it only seems to have worked for the forum pages, not the ideation or product updates. Please could you help provide the css we would need to remove it from these two areas as well?

Thank you!

Ellie


Hi @ellie.jordan.rh just jumping in here as @bas is out on vacation this week, i’ve added a couple more elements to this CSS now. You can give this try:

.post__user__meta ul.text--meta li:nth-child(3), 
body.twig_page-product-update .post__user__meta > ul > li:nth-child(2),
body.twig_page-idea .post__user__meta > ul > li:nth-child(2), body.twig_page-idea .post__user__meta > ul > li:nth-child(2){
display: none;
}

 

Also just a disclaimer that this code isn’t future proofed against possible platform updates and might need updating should we release a platform change that negatively affects it 🙂


Hi @ellie.jordan.rh just jumping in here as @bas is out on vacation this week, i’ve added a couple more elements to this CSS now. You can give this try:

.post__user__meta ul.text--meta li:nth-child(3), 
body.twig_page-product-update .post__user__meta > ul > li:nth-child(2),
body.twig_page-idea .post__user__meta > ul > li:nth-child(2), body.twig_page-idea .post__user__meta > ul > li:nth-child(2){
display: none;
}

 

Also just a disclaimer that this code isn’t future proofed against possible platform updates and might need updating should we release a platform change that negatively affects it 🙂

 

Thank you, this has done what we needed!

 

Kind regards

Ellie


Hi folks, I too recently received feedback indicating that the number of replies associated with a user led other viewers to think there were more replies on the post than they could actually see.

I plan to load the provided CSS in my Sandbox and try to figure it out now, but I have a couple of basic questions (as I am very new to CSS) 🙃

  1. Is the code shared above specific to the ideas page?
  2. If so, does that mean I need to apply the custom CSS code to all different page areas individually?
  3. Is there a universal script that can be used across the entire community posts and replies to disable the “# of replies” on the user's handle?

Hi ​@Laurenseife - bumping this one to increase the chances of a CSS expert chiming-in.  :) The code example above describes how to apply the CSS to the community in general, and Tom added some extra code to specifically target pages that otherwise weren’t included (Ideas and Product Updates).  Have you already experimented with the above code example to see if it works in your sandbox?


Hi!

Just an FYI, I noticed that this code has some flaws.

 

Problem:

Since it uses “nth:child(3)” it removes (hides) the 3rd line of code in the user information row. 

  • If you’re not the author, this works great! The text “# replies” dissappears.

     

  • If you are the author, this doesn’t work in the comment section, since it removes the rank instead.

 

 

Well, that’s what happens when i try it out in our community anyways.

 

That being said, if anyone has a work-around - we would like it aswell 😊


Ah great catch ​@JeppePeppe !  I’ll see if I can explore some alternative solutions in our sandbox tomorrow (note that I’m just an AI-assisted vibe coder 😅).


(note that I’m just an AI-assisted vibe coder 😅).

 

Haha, that’s the best kind!