Hi Community gang!
I’d love to hear about how you engage your leaders with your community. What has worked, what hasn’t worked.
Any shortcuts for quick results?
Our CEO is invested in social media and community which is great, but I don’t want him having to dupe posts - time consuming and inauthentic. We’re launching an advocacy program soon so I’m thinking of creating a monthly post specific to this group in community.
Would love to hear what you do with LT + Community.
Thanks
Hi
This is a fantastic question, tagging in
Leadership definitely doesn’t have the time to devote to engaging with each and every response in the community. Posting on their behalf may be an option. Curious to hear what others might do!
So for us, that’s less about the seniority of leaders and more about who has something interesting to share.
This is major for us. We have focused on making sure content featured in our Community is exclusive. We have an Expert Insights video series where didn’t employees share their tips/tricks for different products that has worked well.
We had the CEO do a “welcome to the community” blog article when we first started but haven’t had them do anything sense (given their bandwith).
Though we are developing a Super User program and I’d love to include a once a year “lunch AMA” with our CEO!
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