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Question

How to make topic visible only to not logged in users?

  • August 17, 2021
  • 2 replies
  • 41 views

copperml
  • Contributor ⭐️⭐️⭐️⭐️

Hi, we have gated our training resources behind the log in wall. However, this means the section is entirely invisible to non-logged in users so they might not know the content exists at all.

As a solution, I was hoping I could create a knowledge base category that is visible only to non-logged in users that tells them about the content they can access once they log in.

I am having trouble setting up the visibility permissions so that only non-logged in users can see that section.

I created the knowledge base category and selected these permissions:

 

But it is still visible to users who are logged in:

 

Am I missing something? Please help :pray:

2 replies

Jeanie Lee
  • Helper ⭐️⭐️⭐️
  • August 18, 2021

Hi @copperml

I’ve investigated the issue, and I’m wondering if the work around should display as you’re hoping to or if this is a bug. Private categories/quick-links on the mega menu is a rather new functionality. I’m raising your question as a support ticket. 


copperml
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • August 18, 2021

Thank you @Jeanie Lee !