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Daniele Cmty
Daniele Cmty
Helper ⭐️⭐️
Sep 19, 2023 10:16 AM UTC
Solved

How to pause an automated email campaign that is active?

Question is probably self-explanatory.

 

My email campaign says the following:
 

 

First of all, how do I pause an email campaign? I couldn’t find the button anywhere. I only found the “archive” feature. Is there at difference between the two?

 

Alistair FIeld
Alistair FIeldAnswer
Expert ⭐️
Sep 20, 2023 9:33 AM UTC

Morning @Daniele Cmty 

I believe that is a miss labelling that is under way to be fixed. 

You CANNOT pause a campaign in its current deployment. 

I apologise for any confusion and hope this clears it up. 

The needs of the many, outweigh the needs of the few. 🖖
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4 replies

Sebastian
Sebastian
Helper ⭐️⭐️⭐️
Sep 19, 2023 5:58 PM UTC

This question is also answered here:

 

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Daniele Cmty
Daniele CmtyAuthor
Helper ⭐️⭐️
Sep 20, 2023 8:15 AM UTC

@Sebastian 

Thanks!

More specifically, my question is:

Is it possible to pause a campaign for a few days and then resume it?
Or would I have to archive it (so end it completely) and then duplicate and republish a new version?

Cheers,
Daniele

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Alistair FIeld
Alistair FIeldAnswer
Expert ⭐️
Sep 20, 2023 9:33 AM UTC

Morning @Daniele Cmty 

I believe that is a miss labelling that is under way to be fixed. 

You CANNOT pause a campaign in its current deployment. 

I apologise for any confusion and hope this clears it up. 

Translate
The needs of the many, outweigh the needs of the few. 🖖
    Daniele Cmty
    Daniele CmtyAuthor
    Helper ⭐️⭐️
    Sep 20, 2023 10:05 AM UTC

    No worries! Thank you, that answers my question :)

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