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Daniele Cmty
Helper ⭐️⭐️
September 19, 2023
Solved

How to pause an automated email campaign that is active?

  • September 19, 2023
  • 4 replies
  • 110 views

Question is probably self-explanatory.

 

My email campaign says the following:
 

 

First of all, how do I pause an email campaign? I couldn’t find the button anywhere. I only found the “archive” feature. Is there at difference between the two?

 

Best answer by Alistair FIeld

Morning @Daniele Cmty 

I believe that is a miss labelling that is under way to be fixed. 

You CANNOT pause a campaign in its current deployment. 

I apologise for any confusion and hope this clears it up. 

4 replies

Sebastian
Helper ⭐️⭐️⭐️
September 19, 2023

This question is also answered here:

 

Daniele Cmty
Helper ⭐️⭐️
September 20, 2023

@Sebastian 

Thanks!

More specifically, my question is:

Is it possible to pause a campaign for a few days and then resume it?
Or would I have to archive it (so end it completely) and then duplicate and republish a new version?

Cheers,
Daniele

Alistair FIeld
Expert ⭐️
September 20, 2023

Morning @Daniele Cmty 

I believe that is a miss labelling that is under way to be fixed. 

You CANNOT pause a campaign in its current deployment. 

I apologise for any confusion and hope this clears it up. 

The needs of the many, outweigh the needs of the few. 🖖
Daniele Cmty
Helper ⭐️⭐️
September 20, 2023

No worries! Thank you, that answers my question :)