When users search for another user, the search results don’t seem to serve up people/user profiles.
Am I missing something? How would a user go about doing that?
Solved
How to search for a person?
+9Best answer by Kgastaldo
You can’t, really. You might get lucky by searching for a name and coming upon a post they’ve commented on - but no way to search for a member profile.
There’s an idea here you may want to vote on:
+1You can’t, really. You might get lucky by searching for a name and coming upon a post they’ve commented on - but no way to search for a member profile.
There’s an idea here you may want to vote on:
+2When users search for another user, the search results don’t seem to serve up people/user profiles.
Am I missing something? How would a user go about doing that?
This is a common frustration with anyone who’s browsed the community for 5mins that it makes it extremely tough for identifying people and networking. The feeds, leaderboards everything shows usernames, which gives it a very robotic feel vs humans with actual names and proper bios.
It's an opportunity for engagement
+2When users search for another user, the search results don’t seem to serve up people/user profiles.
Am I missing something? How would a user go about doing that?
This is a common frustration with anyone who’s browsed the community for 5mins that it makes it extremely tough for identifying people and networking. The feeds, leaderboards everything shows usernames, which gives it a very robotic feel vs humans with actual names and proper bios.
Btw
I have just thought of a solution to this using Gainsight’s built-in search. I will be trying this out, but I am curious as to whether anyone else has thought of this. Use the federated search.
- Get your complete list of users and relevant (but safe, user data)
- Use the federated search indexing API to get your data in (https://api2-eu-west-1.insided.com/docs/search/#tag/Federated-Search/operation/index)
This would need to be updated on at least a daily basis, but would enable your users to search for users. I suspect it would not be too difficult to automate with Google Scripts or something like Zapier as well.
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