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Question

Inconsistent representation of time format in events (12-hour vs 24-hour clock)

  • February 22, 2024
  • 4 replies
  • 55 views

Eva
  • Helper ⭐️

Hello!

In our German language community (staging and productive), the representation of time formats for events is inconsistent:

Event overview - 12-hour clock (left) vs. event details - 24-hour clock (right)

 

  • Do you have info on this? How can we use the 24-hour format in the event overview, too?
  • It cannot be changed via phrases, right? Maybe via Custom CSS, or will this be part of the upcoming events improvements?

Thanks!

4 replies

olimarrio
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  • Gainsight Employee ⭐️
  • February 23, 2024

Hi @Eva 👋,

Great catch! Thanks for letting us know. I’ll feed this back to our product team so that we can get consistency here. Would you have a preference between 12 hour or 24 hour clock?


Eva
  • Author
  • Helper ⭐️
  • February 23, 2024

Hi @Eva 👋,

Great catch! Thanks for letting us know. I’ll feed this back to our product team so that we can get consistency here. Would you have a preference between 12 hour or 24 hour clock?

 

Hi olimarrio, 

thanks! We prefer the 24 hour clock ⏰🙂


Eva
  • Author
  • Helper ⭐️
  • March 6, 2024

Hi @olimarrio 

While creating an event I realized it would be also great if the time format in Control could be in the 24-hour format, too….. if possible:
 

Every time I create an event, I think (too long about), what was “noon” again? 12 am or pm? (ISO 8601 uses the 24-hour clock system😅)
Thanks!


Eva
  • Author
  • Helper ⭐️
  • March 7, 2024

….the time format is also in the event link (when pasted into text)

Sorry for spamming