Skip to main content
Solved

Is it possible to edit a Group name and URL after set up?

  • September 15, 2023
  • 7 replies
  • 80 views
JKelley

Hi, Community - 

I know this is possible with categories/sub-categories, but would like to confirm it works for Groups also. Can we change the name and URL after setting up the Group?

 

Context on our use case scenario, if it helps

  • We are launching a new Early Adopter or Beta soon. We want to have some general “early bird” types during message testing but then later give this Group a snazzy name and identity. 
  • For phase 1 could we do “Early Adopters” and then change to the final name? Or would that involve migrating Groups / members? (want to avoid ideally)

Thanks!

Best answer by olimarrio

Hi @JKelley 👋,

Yes this works for Groups in the same way it does for Parent and Child Categories. You can update the name of the Group and the URL will also be updated. Any links to the old URL will also work as the URL utilises an ID to direct you to the correct Group.

7 replies

olimarrio
Forum|alt.badge.img+5
  • olimarrio
  • Gainsight Employee ⭐️
  • Answer
  • September 19, 2023

Hi @JKelley 👋,

Yes this works for Groups in the same way it does for Parent and Child Categories. You can update the name of the Group and the URL will also be updated. Any links to the old URL will also work as the URL utilises an ID to direct you to the correct Group.

JKelley
Chris Hackett
JKelley
  • JKelley
  • Author
  • Helper ⭐️
  • September 20, 2023

Thanks, Oliver! That’s helpful to know!

X

@olimarrio does this also work with the ideas section or is this hardcoded, as it refers to a type of post-category?
(we renamed our ideas section and would like to show the new name in the URL as well)

olimarrio
Forum|alt.badge.img+5
  • olimarrio
  • Gainsight Employee ⭐️
  • November 8, 2023

Hi @Xentral_Community 👋,

Sadly the module URLs are hardcoded so even though the URL will change if you edit the name of the group e.g. https://community.insided.com/groups/job-board-141 you aren’t able to change the URL of the Groups module as a whole (https://community.insided.com/groups). This is the same as the other modules: Community, Knowledge Base, Ideation, Product Updates and Events.

X
beatriz.winn
  • beatriz.winn
  • Contributor ⭐️⭐️⭐️
  • August 22, 2025

hi ​@olimarrio when I changed the name of one of our groups, the URL is still reflecting the old name, is it possible to change the URL of the group? 

Thank you. 

Bea W
Kenneth R
Forum|alt.badge.img+5
  • Kenneth R
  • Expert ⭐️⭐️
  • August 25, 2025

Hi ​@beatriz.winn - When you change the name of a Group, and then refresh the page in the front-end, you won’t see the name of the Group immediately change.  But if you navigate to that Group from the Groups page, you’ll see that the name has been updated in the URL. 

The fact is that the key ingredient in the URL is the ID of the Group, which never changes, and the Group will load regardless of the text that precedes it.  You can try this yourself by adding some random text before the ID in the URL of one of your Groups.  It will still load.

 

olimarrio
Chris Hackett
beatriz.winn
beatriz.winn
  • beatriz.winn
  • Contributor ⭐️⭐️⭐️
  • August 25, 2025

thank you ​@Kenneth R, now I see it!, it just took time for the URL to update.   

Bea W
Terms & ConditionsCookie settingsAccessibility statement