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Gainsight Employee ⭐️
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Gainsight Employee ⭐️
January 30, 2019
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Is there a way to configure Control so that I see topic replies in order of "Newest first" by default?

  • January 30, 2019
  • 1 reply
  • 103 views
I prefer to browse through topics with the replies ordered by "Newest first". Is it possible to configure this to be the default option instead of the current default "Oldest first"?
    Best answer by Frank
    No - it's not currently possible to change the default sort order of replies on the topic moderation page in Control. It's always set to "Oldest first". This means you need to manually switch to "Newest first" or "Most votes" each time you view a new topic.

    1 reply

    Frank
    FrankAnswer
    Product Guru
    January 30, 2019
    No - it's not currently possible to change the default sort order of replies on the topic moderation page in Control. It's always set to "Oldest first". This means you need to manually switch to "Newest first" or "Most votes" each time you view a new topic.
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