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Is there any way to update a user's custom user title via the API?

  • October 17, 2024
  • 2 replies
  • 39 views

DannyPancratz
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Based on my tests, it seems not possible, but thought I’d ask (and document) here for others. 

@Kenneth R & @revathimenon, this will likely need insight from the GS team.

Best answer by revathimenon

Hey @DannyPancratz ,
Looping back here with a response after a check with the team.

CC's User API Update supports updating only the following fields.  

      'email',
       'oracle_sso_id', 'token_sso_id', 'openidconnect_sso_id', 'facebook_sso_id',
       'janrain_sso_id', 'saml_sso_id', 'linkedin_sso_id', 'username',
       'oauth2_sso_id', 'avatar'

Unfortunately, the above API doesn't support updating Custom Title.

2 replies

revathimenon
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  • Gainsight Community Manager
  • October 18, 2024

Hey @DannyPancratz 

Let me check with the team internally and get something back to you.


revathimenon
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  • Gainsight Community Manager
  • Answer
  • October 22, 2024

Hey @DannyPancratz ,
Looping back here with a response after a check with the team.

CC's User API Update supports updating only the following fields.  

      'email',
       'oracle_sso_id', 'token_sso_id', 'openidconnect_sso_id', 'facebook_sso_id',
       'janrain_sso_id', 'saml_sso_id', 'linkedin_sso_id', 'username',
       'oauth2_sso_id', 'avatar'

Unfortunately, the above API doesn't support updating Custom Title.