Skip to main content
DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
October 17, 2024
Solved

Is there any way to update a user's custom user title via the API?

  • October 17, 2024
  • 2 replies
  • 99 views

Based on my tests, it seems not possible, but thought I’d ask (and document) here for others. 

@Kenneth R & @revathimenon, this will likely need insight from the GS team.

    Best answer by revathimenon

    Hey @DannyPancratz ,
    Looping back here with a response after a check with the team.

    CC's User API Update supports updating only the following fields.  

          'email',
           'oracle_sso_id', 'token_sso_id', 'openidconnect_sso_id', 'facebook_sso_id',
           'janrain_sso_id', 'saml_sso_id', 'linkedin_sso_id', 'username',
           'oauth2_sso_id', 'avatar'

    Unfortunately, the above API doesn't support updating Custom Title.

    2 replies

    revathimenon
    Gainsight Community Manager
    October 18, 2024

    Hey @DannyPancratz 

    Let me check with the team internally and get something back to you.

    Where focus goes, energy flows.
    revathimenon
    Gainsight Community Manager
    October 22, 2024

    Hey @DannyPancratz ,
    Looping back here with a response after a check with the team.

    CC's User API Update supports updating only the following fields.  

          'email',
           'oracle_sso_id', 'token_sso_id', 'openidconnect_sso_id', 'facebook_sso_id',
           'janrain_sso_id', 'saml_sso_id', 'linkedin_sso_id', 'username',
           'oauth2_sso_id', 'avatar'

    Unfortunately, the above API doesn't support updating Custom Title.

    Where focus goes, energy flows.