Nearly half of your Millennial customers are willing to help you develop your products and services. But they also have different customer service expectations; they use different channels and do not wait around for their answer before switching to another channel. Do you see this happening in your community?
Learn how Millennials are wired differently and take action to better engage them: Read all about how to do it here.
Share your own insights on the topic by simply replying!
Keeping up with digital natives
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