I would like to make a category within a parent category a custom link (like we can already do with parent categories using the customize button in the live environment.)

I would like to make a category within a parent category a custom link (like we can already do with parent categories using the customize button in the live environment.)

Best answer by Jeanie Lee
It’s not possible to have a custom link appear in the dropdown menu of a parent category. At the moment, custom links can only be added to the mega menu (without a dropdown)
However, I can provide a workaround. Try to create a child category and then force a redirect with a TPS script:
<script>
if (window.location.href == 'KB category url') {
window.location = "the custom link url"
}
</script>When the user clicks on that category in the menu, it will take them to the custom link he wants.
If this is helpful, feel free to mark it as the best answer! :)
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