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Contributor ⭐️⭐️⭐️⭐️
January 27, 2022
Solved

Missing Navigation in Mobile

  • January 27, 2022
  • 18 replies
  • 187 views

We are working on our the mobile version of our community, but noticed that the navigation bar completely disappears. Has this happened to anyone else? How did you resolve it? We attempted to find a help article but haven’t seen this issue from anyone else. 

 

 

Best answer by SmartlyGreg

@Blastoise186 I think the color is the issue… specifically:

.slider-trigger{
color: #ffffff;
}

@jadkins.iiq  To try it out I’d recommend trying:

.slider-trigger{
color: red;
}

It shouldn’t affect the color of anything else than the burger menu on mobile. 
So then its just a matter of applying one of your brand colors and you’re done!

Let me know if that fixes it, if not I can keep digging!

18 replies

Blastoise186
Helper ⭐️⭐️⭐️
January 27, 2022

Hi @jadkins.iiq !

Have you set up any kind of Custom CSS on your community by any chance, or any Custom HTML/Scripts that modify the appearance? If so, try undoing those changes first and see if you still have the issue. If you don’t, your own code is probably the culprit. If you do, it might be a bug in the inSided platform - or a leftover issue from the outage this morning.

I’m not seeing any issues here on the inSpired Community or on my home forum. It might be worth pinging an email to support@insided.com just in case there’s still a leftover bug affecting you. :)

Bug blasting absolutely everything... The Blastoise Way
Contributor ⭐️⭐️⭐️⭐️
January 27, 2022

Thank you, @Blastoise186 !

The custom CSS was definitely the culprit… It’s only on one page within our forum. So does that mean we have to remove all custom CSS or just alter our code? Thank you again for your help!

Blastoise186
Helper ⭐️⭐️⭐️
January 27, 2022

You’re in luck. It can probably be fixed fairly easily. Please could you post all of your current Custom CSS in your next reply using a code block. I know the perfect person to tag team with to get this fixed. Hey @SmartlyGreg , could I call on your superpowers? XD

Oh, and if you could format the code block as CSS as well by setting the Language to CSS, that helps a lot. :)

Bug blasting absolutely everything... The Blastoise Way
Contributor ⭐️⭐️⭐️⭐️
January 27, 2022
.slider-trigger{
color: #ffffff;
}

.quicklink__container:nth-child(1n) .quicklink__box:nth-child(3n) {
margin-right: inherit;
}

.quicklink__container:nth-child(1n) .quicklink__box {
border: 1px solid #d5d6da;
border-radius: 8px !important;
}

@media (min-width: 1025px) {
.widget-container--index-6 .quicklink__container>* {
width: calc(16% - 8px);
}
}

@Blastoise186 I think I did this right? @SmartlyGreg you might recognize us haha you answered some of my coworker’s questions about adding this code to the widget. 

Blastoise186
Helper ⭐️⭐️⭐️
January 27, 2022

Perfect!

I’m not exactly an expert with coding anything, so Greg is better for that than me. However, I’ve run your code through the W3C CSS Validator and the W3C Markup Validation Service. No errors or warnings were flagged up by either tool, so your syntax is good.

Let’s start by taking out the .slider-trigger stuff, so you’re left with:

.quicklink__container:nth-child(1n) .quicklink__box:nth-child(3n) {
margin-right: inherit;
}

.quicklink__container:nth-child(1n) .quicklink__box {
border: 1px solid #d5d6da;
border-radius: 8px !important;
}

@media (min-width: 1025px) {
.widget-container--index-6 .quicklink__container>* {
width: calc(16% - 8px);
}
}

In fact, this change alone will probably fix your issue. :)

Bug blasting absolutely everything... The Blastoise Way
Blastoise186
Helper ⭐️⭐️⭐️
January 27, 2022

I’m also tempted to make another suggestion…

The colour you’ve got is really light. So maybe…?

.quicklink__container:nth-child(1n) .quicklink__box:nth-child(3n) {
margin-right: inherit;
}

.quicklink__container:nth-child(1n) .quicklink__box {
border: 1px solid #6779e0;
border-radius: 8px !important;
}

@media (min-width: 1025px) {
.widget-container--index-6 .quicklink__container>* {
width: calc(16% - 8px);
}
}

 

Bug blasting absolutely everything... The Blastoise Way
SmartlyGreg
Helper ⭐️⭐️⭐️
January 27, 2022

@Blastoise186 I think the color is the issue… specifically:

.slider-trigger{
color: #ffffff;
}

@jadkins.iiq  To try it out I’d recommend trying:

.slider-trigger{
color: red;
}

It shouldn’t affect the color of anything else than the burger menu on mobile. 
So then its just a matter of applying one of your brand colors and you’re done!

Let me know if that fixes it, if not I can keep digging!

Blastoise186
Helper ⭐️⭐️⭐️
January 28, 2022

Thanks Greg! If only I had my own community to test things with… Somehow, I don’t think Tim would let me borrow even OVO’s staging instance…

However, playing with Chrome DevTools here does indicate that it might fix the issue in this case. That’s the closest I’ve got to actually testing it out properly, but it stays local to me and a page refresh wipes everything out.

Bug blasting absolutely everything... The Blastoise Way
SmartlyGreg
Helper ⭐️⭐️⭐️
January 28, 2022

@Blastoise186 thats how I do a lot of things! Chrome is pretty cool! 

Considering the cost of the solution, every community owner is likely bound by company security policies, including Tim I’m sure, so the only ones that can reasonably make it happen will be inSided! :fingers_crossed:

Contributor ⭐️⭐️⭐️⭐️
January 28, 2022

It worked! Thank you so much @Blastoise186 and @SmartlyGreg !