Skip to main content
Contributor ⭐️
Jan 17, 2024 2:15 PM UTC
Solved

Moderation label doesn't appear

Hi there, 

 

I am trying to add a new moderation label. I have added the label and then I save it. When I go to the topic that I want to add the label to the label doesn’t appear. We have tons of labels in our community. Is there a limit to how many you can have? What else could be the fix. 

 

Thanks! 

arminfpop
arminfpopAnswer
Gainsight Employee ⭐️⭐️
Jan 17, 2024 8:19 PM UTC

Hi, @Sarah_W!

 

This seems like a bug. Could you please submit a ticket via the Customer Communities button, so we can investigate this for you and make sure to resolve it properly?

History & Coffee - preferably at the same time.

2 replies

arminfpop
arminfpopAnswer
Gainsight Employee ⭐️⭐️
Jan 17, 2024 8:19 PM UTC

Hi, @Sarah_W!

 

This seems like a bug. Could you please submit a ticket via the Customer Communities button, so we can investigate this for you and make sure to resolve it properly?

Translate
History & Coffee - preferably at the same time.
Sarah_WAuthor
Contributor ⭐️
Jan 18, 2024 8:38 AM UTC

Thank you! Ticket submitted 

Translate