I have a new user who is attempting to create their account, but after they enter the required fields, they receive an error message. They cannot continue their signup process.
Anything I should be doing on the administrative side to allow this user to sign up?
Hey
Our spam registration checker is to blame for this error. We are receiving more reports of users being unable to register, and our engineering team is currently looking into this functionality.
I've temporarily disabled your community's registration spam checker, so your user should be able to register now. Could you please notify me when the user registers so that I can re-enable the checker?
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
