I havent seen this image before. Problem is that it doesn´t follow our brand guidelines.
How to change it?
![](https://uploads-us-west-2.insided.com/gainsight-us/attachment/c3e9a089-6268-4a15-94b0-54c14dac12b2.png)
I havent seen this image before. Problem is that it doesn´t follow our brand guidelines.
How to change it?
Hi
Hey
img[src="https://d3qhpmzl5oynt5.cloudfront.net/2024-07-18-13-25-05-b733e7f227/dist/images/errors/404.png"] {
content: url('https://via.placeholder.com/404'); /* URL of the new image */
}
Thanks a lot
It seems there is new 403 image as well.
I hope that when you renew your platform, no matter how less or much, you send info & instructions to your customers. Thanks 😊
Hey
img[src="https://d3qhpmzl5oynt5.cloudfront.net/2024-07-18-13-25-05-b733e7f227/dist/images/errors/404.png"] {
content: url('https://via.placeholder.com/404'); /* URL of the new image */
}
I added this code to our sandbox but your image remains. I replaced the source image url and new image url as well. Any ideas?
The image `src` attribute value will not necessarily be the same across communities/users.
.destination_error_image[src*="404.png"] {
content: url("https://via.placeholder.com/404");
}
And, I’m assuming this should work for the 403:.destination_error_image[src*="403.png"] {
content: url("https://via.placeholder.com/404");
}
Hey
img[src="https://d3qhpmzl5oynt5.cloudfront.net/2024-07-18-13-25-05-b733e7f227/dist/images/errors/404.png"] {
content: url('https://via.placeholder.com/404'); /* URL of the new image */
}
I added this code to our sandbox but your image remains. I replaced the source image url and new image url as well. Any ideas?
Hey
And just to close the loop here, the CSS code above worked but we needed to update the URL of the standard 404 image as it wasn’t the same as in the environment I tested. :)
And just to close the loop here, the CSS code above worked but we needed to update the URL of the standard 404 image as it wasn’t the same as in the environment I tested. :)
Yeah, I can confirm, works now ok. Thanks
I think I was using correct url´s, with sandbox site sandbox url´s 😀
Hmm, it seems that url of the original error image keep changing and that´s why this workaround works only until url the changes. It seems that url changes 1-2 days period.
Any ideas
EDIT: We can use the error page without error images, if it is easier?
The image `src` attribute value will not necessarily be the same across communities/users.
.destination_error_image[src*="404.png"] { content: url("https://via.placeholder.com/404"); }
And, I’m assuming this should work for the 403:.destination_error_image[src*="403.png"] { content: url("https://via.placeholder.com/404"); }
Yep, with this solution it doesnt matter even the source url keep changing during the time.
Thanks.
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