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Jolien
Jolien
Contributor ⭐️⭐️⭐️
May 18, 2017

New responsive community design for Tele2 Netherlands

  • May 18, 2017
  • 7 replies
  • 148 views
Hi all!

I'm happy to announce our new responsive community design is live!
https://forum.tele2.nl/

In the past few months we (and especially InSided) have been working hard to get this done. The new, fresh design has everything to attract a younger audience and new super users: more photos, engagement and gamification. We have involved super users at the start and during the project. They also made a great contribution during the final User Acceptance Test. They are as proud as we are!

Cheers,
Jolien



    7 replies

    Daniel
    Gainsight Employee ⭐️
    Daniel
    Gainsight Employee ⭐️
    May 22, 2017
    Congrats @Jolien!

    Jurgen
    Jurgen
    Helper ⭐️
    May 22, 2017
    Congratulations, Jolien!
    Haiko
    Gainsight Employee ⭐️
    Haiko
    Gainsight Employee ⭐️
    May 22, 2017
    looks good, congrats @Jolien & Tele2 and thanks for the update! One question: do you have specific KPIs which you want to achieve with this project?
    Hugo
    Gainsight Employee ⭐️
    Hugo
    Gainsight Employee ⭐️
    May 22, 2017
    Glad to hear the new community fulfills all expectations and the users are happy with it. 🤗
    Jolien
    JolienAuthor
    Contributor ⭐️⭐️⭐️
    May 23, 2017
    looks good, congrats @Jolien & Tele2 and thanks for the update! One question: do you have specific KPIs which you want to achieve with this project?

    The usual: traffic, mobile visitors, customer satisfaction, engagement
    I expect the responsive design will lead to more (mobile) traffic. Hopefully the design will also lead to a higher customer satisfaction, because the UX wasn't that good on mobile before.

    The gamification tools (personal likes, most liked users, new badges) will get users engaged.

    Time will tell 🤓
    Lotte Cohen
    Gainsight Employee ⭐️
    Lotte Cohen
    Gainsight Employee ⭐️
    May 23, 2017
    Congrats Jolien, it looks very nice!

    🍾 🍾 🍾 🍾 🍾 🍾 🍾

    I hope the responsive platform will bring you everything you hope for and I am looking forward to see the results in our next EBR 🙂
    Haiko
    Gainsight Employee ⭐️
    Haiko
    Gainsight Employee ⭐️
    May 23, 2017
    looks good, congrats @Jolien & Tele2 and thanks for the update! One question: do you have specific KPIs which you want to achieve with this project?

    The usual: traffic, mobile visitors, customer satisfaction, engagement
    I expect the responsive design will lead to more (mobile) traffic. Hopefully the design will also lead to a higher customer satisfaction, because the UX wasn't that good on mobile before.

    The gamification tools (personal likes, most liked users, new badges) will get users engaged.

    Time will tell 🤓

    Thanks @Jolien! Would be great if you could share the actual results in a couple of months!
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