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Is there anyway to run a script or prompt a user to have to reset their password? Ideally, if at 90 days a user has not logged in, could you do something that requires the user to reset their password?

 

Thanks,

Anthony

Just reaching out again - What can I do here?


Hi @ahamburg9 - I’m not sure there’s a simple way to do exactly what you’re looking for.  Can you explain your use case a bit more?  My understanding (which is admittedly limited!) is that forcing frequent password resets was a long established practice, but more recently has fallen out of favour among security experts.  


Hey @Kenneth R 

Thank you for responding. The use case is that our internal IT policy is to reset the passwords of users that have not logged into the system within the last 90 Days. I was hoping I could write a script to do this, but it looks like there is no way to do this via the API documentation.

 

Any help, so I do not have to manual reset would be wonderful.

 

Thanks,

Anthony


Hey @ahamburg9 - ok gotcha.  I think that when we get into quite custom and specific needs around user management, that the logical direction is to set up end-user SSO.  That will give you much more control over the authentication flow, and should allow you to do things like force password resets after a certain amount of time.  Is SSO an option for you?

Natively in our platform, I don’t think there’s a way to force password resets via API.  You could set up automated emails to go out that encourage a password reset, potentially, but it would still be up to the end-user to actually take the action.


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