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Question

Post conversation/question to Group (User Group) using the API?

  • March 7, 2024
  • 1 reply
  • 19 views

ahamburg9
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Has anyone seen documentation on how to post to a group?

I know it is possible to create a post within a group, but I am not sure how to do this through the API. It requries categoryID, but I do not believe the same idea s a group ID.

 

Any thoughts?

1 reply

arminfpop
  • Gainsight Employee ⭐️⭐️
  • March 14, 2024

Hi, @ahamburg9! Thanks for your patience with us getting you the information you asked for.

 

When using the API to add content, the Group ID = Category ID. Technically, the system treats Groups as Categories, so that is why this is the case.

 

You can get a Group ID by opening its settings in Control, and then checking the numerical value in the URL.

 

Let me know if I can help with anything else!