Recently, I've been experimenting with filters to find a way to create a "Smart Filter". Normally, in order to see topics with no replies from the last two weeks, I will need to create a filter like so, for each reporting period:
I essentially paint the boundaries of the content I need and it gives me exactly what I need.
However, I feel the need to optimize...
I tested out using "Publish Date Range" and setting it to older than last week. Soon after, I learned that "Last Week" literally means the last week (Monday - Monday) as opposed to the last 7 calendar days. Looking at the other options for filter conditions there are: 24 hours, Today, Yesterday, Last Week, Last Month, Last Year.
I have yet to discover a combination of filter conditions that would allow me to see content published in the last 7 (or 14) days without needing to specifically put in dates and re-creating filters.
Some general questions:
Have any luck in creating a filter that acts similar to a smart filter?
What are some helpful filter combinations you've used when moderating content in a specific rolling date range?
For the team @Insided:
A filter condition akin to "Last 7 Days" would be a helpful addition to get a real-time "pulse" on the content coming in. Thanks!
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For the team @Insided:A filter condition akin to "Last 7 Days" would be a helpful addition to get a real-time "pulse" on the content coming in. Thanks!
Why don't you post this in Ideation? You'd definitely have my vote: I've suggested this to Insided before :)
Have any luck in creating a filter that acts similar to a smart filter?
What are some helpful filter combinations you've used when moderating content in a specific rolling date range?
When it comes to date filtering, I've come to the conclusion that:
a) It's possible to manually create publish date "sprints" that even work in the future, so you can do this once a year and be set for the rest of the year.
b) I've tried this and came to the conclusion that it's not worth the hassle.
In my next post, I'll give you an overview of how we manage new posts and assignments. That might be helpful ...
Making sure new replies to old topics don't cut in line
8. Open an old topic that has had a new reply.
9. Go to the new reply.
10. Click on 'Move' and 'To new topic' and as a title use the same title as the old topic but add '(continued)'. In the new topic, refer to the old one using a link.
11. Click on the button "More options" in the top right corner.
12. Click on "Mark as unread". The topic will now show up in your first filter, with the 'right' Publish date.
Relevant:
https://community.insided.com/how-to-s-37/how-to-filter-topics-advanced-filters-422
https://community.insided.com/moderation-tips-tricks-41/how-to-moderate-the-community-with-several-moderators-399#post1408
Edit: removed explanation about workflow apart from the part about cutting in line / necro-posting. The workflow can be found here: https://community.insided.com/moderation-tips-tricks-customers-only-41/how-do-you-set-up-a-effictive-moderation-proces-1149#post3959
8. Open an old topic that has had a new reply.
9. Go to the new reply.
10. Click on 'Move' and 'To new topic' and as a title use the same title as the old topic but add '(continued)'. In the new topic, refer to the old one using a link.
11. Click on the button "More options" in the top right corner.
12. Click on "Mark as unread". The topic will now show up in your first filter, with the 'right' Publish date.
Relevant:
https://community.insided.com/how-to-s-37/how-to-filter-topics-advanced-filters-422
https://community.insided.com/moderation-tips-tricks-41/how-to-moderate-the-community-with-several-moderators-399#post1408
Edit: removed explanation about workflow apart from the part about cutting in line / necro-posting. The workflow can be found here: https://community.insided.com/moderation-tips-tricks-customers-only-41/how-do-you-set-up-a-effictive-moderation-proces-1149#post3959
While I originally thought this would be great in the "Ideation" board, I didn't want it end at "just an idea" and focus on more of an open discussion on how filters are used differently across the various Insided implementations.
I've been looking at the best way to prioritize and handle necro-posts. All of this is fantastic insight with even more nuggets of gold in the links.
Thanks a million,@Jurgen !
I've been looking at the best way to prioritize and handle necro-posts. All of this is fantastic insight with even more nuggets of gold in the links.
Thanks a million,
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