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Irina Chernega
Helper ⭐️
Jan 20, 2021 1:41 PM UTC
Question

Recently active feed doesn't show correct views count for knowledge base articles

Hello, did someone encountered the same issue?

KB articles is showing with the view counter on the main page, Recently active feed, but this counter is always equalts to zero.

When I’m checking the article itself, I see that these articles actually have views.

From the other hand, likes and replies counters are correct in this scenario.

Please advise.

1 reply

Irina Chernega
Helper ⭐️
Feb 14, 2021 9:56 AM UTC

This is no longer an issue for us.

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