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Kaouther
Contributor ⭐️
February 4, 2019
Solved

Request to support Sub-categories in Insided

  • February 4, 2019
  • 4 replies
  • 300 views
Is there any plan to support sub-categories on Insided ? if yes , any estimated release date ?

Thanks !

Kaouther
      Best answer by Yoeri
      Hey! Welcome to our help center.

      We do have plans to support subcategories on inSided, as a matter of fact - we're currently investigating this with our development teams. Let me give some more context on what exactly we want to do:

      Your question (Request to support Sub-categories in Insided) has been posted to the "Got a question" category. This category (Got a question) belongs to the parent category "Platform". At this stage "Platform" is a label that holds multiple categories. We want to make this parent category an active destination page which users can visit, this way we support an additional (sub) category in our platform. The new structure could look like this:

      Home
      -Parent Category (e.g. "Platform)
      --Category (e.g. "Got a question")

      I hope this answers your question 🙂

      4 replies

      Yoeri
      YoeriAnswer
      Gainsight Employee ⭐️⭐️⭐️
      February 5, 2019
      Hey! Welcome to our help center.

      We do have plans to support subcategories on inSided, as a matter of fact - we're currently investigating this with our development teams. Let me give some more context on what exactly we want to do:

      Your question (Request to support Sub-categories in Insided) has been posted to the "Got a question" category. This category (Got a question) belongs to the parent category "Platform". At this stage "Platform" is a label that holds multiple categories. We want to make this parent category an active destination page which users can visit, this way we support an additional (sub) category in our platform. The new structure could look like this:

      Home
      -Parent Category (e.g. "Platform)
      --Category (e.g. "Got a question")

      I hope this answers your question 🙂
      Group Product Manager, Customer Communities
        wieger
        wieger
        Helper ⭐️
        February 5, 2019
        Hey @Kaouther, great to see you posting questions over here! Hope @Yoeri 's answer helps you 🤓
        It's nice to be important, but it's more important to be nice..
          KaoutherAuthor
          Contributor ⭐️
          February 5, 2019
          Perfect , please let me know when the version supporting sub-categories will be released
            Yoeri
            Yoeri
            Gainsight Employee ⭐️⭐️⭐️
            February 22, 2019
            We just announced the introduction of Parent Categories @Kaouther
            You can read more in this announcement: https://community.insided.com/news-platform-updates-16/coming-soon-parent-categories-1342

            Release will be early March.
            Group Product Manager, Customer Communities
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