Solved
Request to support Sub-categories in Insided
Is there any plan to support sub-categories on Insided ? if yes , any estimated release date ?
Thanks !
Kaouther
Thanks !
Kaouther
YoeriAnswer
Gainsight Employee ⭐️⭐️⭐️
Feb 5, 2019 10:27 AM UTC
Hey! Welcome to our help center.
We do have plans to support subcategories on inSided, as a matter of fact - we're currently investigating this with our development teams. Let me give some more context on what exactly we want to do:
Your question (Request to support Sub-categories in Insided) has been posted to the "Got a question" category. This category (Got a question) belongs to the parent category "Platform". At this stage "Platform" is a label that holds multiple categories. We want to make this parent category an active destination page which users can visit, this way we support an additional (sub) category in our platform. The new structure could look like this:
Home
-Parent Category (e.g. "Platform)
--Category (e.g. "Got a question")
I hope this answers your question 🙂
We do have plans to support subcategories on inSided, as a matter of fact - we're currently investigating this with our development teams. Let me give some more context on what exactly we want to do:
Your question (Request to support Sub-categories in Insided) has been posted to the "Got a question" category. This category (Got a question) belongs to the parent category "Platform". At this stage "Platform" is a label that holds multiple categories. We want to make this parent category an active destination page which users can visit, this way we support an additional (sub) category in our platform. The new structure could look like this:
Home
-Parent Category (e.g. "Platform)
--Category (e.g. "Got a question")
I hope this answers your question 🙂
Group Product Manager, Customer Communities