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Contributor ⭐️
February 4, 2019
Solved

Request to support Sub-categories in Insided

  • February 4, 2019
  • 4 replies
  • 296 views
Is there any plan to support sub-categories on Insided ? if yes , any estimated release date ?

Thanks !

Kaouther
    Best answer by Yoeri
    Hey! Welcome to our help center.

    We do have plans to support subcategories on inSided, as a matter of fact - we're currently investigating this with our development teams. Let me give some more context on what exactly we want to do:

    Your question (Request to support Sub-categories in Insided) has been posted to the "Got a question" category. This category (Got a question) belongs to the parent category "Platform". At this stage "Platform" is a label that holds multiple categories. We want to make this parent category an active destination page which users can visit, this way we support an additional (sub) category in our platform. The new structure could look like this:

    Home
    -Parent Category (e.g. "Platform)
    --Category (e.g. "Got a question")

    I hope this answers your question 🙂

    4 replies

    Yoeri
    YoeriAnswer
    Gainsight Employee ⭐️⭐️⭐️
    February 5, 2019
    Hey! Welcome to our help center.

    We do have plans to support subcategories on inSided, as a matter of fact - we're currently investigating this with our development teams. Let me give some more context on what exactly we want to do:

    Your question (Request to support Sub-categories in Insided) has been posted to the "Got a question" category. This category (Got a question) belongs to the parent category "Platform". At this stage "Platform" is a label that holds multiple categories. We want to make this parent category an active destination page which users can visit, this way we support an additional (sub) category in our platform. The new structure could look like this:

    Home
    -Parent Category (e.g. "Platform)
    --Category (e.g. "Got a question")

    I hope this answers your question 🙂
    Group Product Manager, Customer Communities
    wieger
    Helper ⭐️
    February 5, 2019
    Hey @Kaouther, great to see you posting questions over here! Hope @Yoeri 's answer helps you 🤓
    It's nice to be important, but it's more important to be nice..
    KaoutherAuthor
    Contributor ⭐️
    February 5, 2019
    Perfect , please let me know when the version supporting sub-categories will be released
    Yoeri
    Gainsight Employee ⭐️⭐️⭐️
    February 22, 2019
    We just announced the introduction of Parent Categories @Kaouther
    You can read more in this announcement: https://community.insided.com/news-platform-updates-16/coming-soon-parent-categories-1342

    Release will be early March.
    Group Product Manager, Customer Communities