I’ve noticed that the login pop-up for the InSpired community does not look like mine as it features the “Retrieve Username” option as shown below.
Does this feature require some enabling from Control?
Is is a beta testing done on InSpired community? If so, what is the timeline for general availability?
Hi
This was done via a phrase and can be adjusted in Control. The phrase is the following if you need to add it:
Module: Common
Key: login.detail.descriptionWithRegistrationLink
Translations:
<p><a href=""CommunityURL]/member/forgotPassword">;Text to Display]</a> or {registrationLink}</p>This is just a link to the forgot password page and can be accessed as shown: CommunityURL]/member/forgotPassword
And the text can be anything you want to display. There is no retrieve username functionality, sorry for the confusion! The “Retrieve Username / Reset password” were together and linked to the forgot password form. Do note that once someone enters their email in the forgot password form, they’ll get an email with their username + reset password link.
Example below:
What will be displayed:
Hopefully this answered your question, let me know if you need anything else!
Sincerely,
Ravi
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.